What type of items is NOT typically eligible for return under a commercial credit returns program?

Under a commercial credit returns program, the typical eligibility criteria for returning items often exclude opened items. This stems from the policy intended to prevent the return of items that have been used or tampered with, as it creates challenges in assessing the item's condition and ensuring safety for future customers.

On the other hand, expired items are typically not eligible for return because they are no longer sellable. Defective items can often be returned if they're still within the return policy terms, as they fail to meet quality standards and can be replaced or repaired. Unutilized items that are still in their original, unopened condition are generally eligible for return, as they can be resold without any issues. Therefore, opened items are excluded due to the complications associated with their return.